FAQ

Concerning the rental

What does the rental price include?

For Car+Roofbox rentals:
– Office pickup/drop off
– 380l roof box with high quality camping equipment
– Introduction to how to encamp the 2sec tent
– 24/7 emergency and information service
– An experience of a lifetime
– Car insurances (CDW)
– Unlimited mileage

Do you offer a pick-up service?

Yes, we offer a pick-up service in the Reykajvík area for 20€, and from Keflavík airport for 60 €.

Where will I find you at the Keflavik airport?

Our employee will be waiting for you in the Arrivals hall, holding a sign with your name and our logo on it. Our employee will then take you to the shuttle bus, which will take you to our office at Flatahraun 21, 220 Hafnarfjörður (approximately a 35 minute drive.)

Where is your pick-up and return location?

The pick-up and drop-off location is at Flatahraun 21, 220 Hafnarfjörður (Turn left on the second roundabout once you come into town).
However you can pick-up for 60 € , or return your car at Keflavík airport for 100 €

How do I make the car rental payment?

At the time of booking we require your credit card info and either a 25% deposit or the full amount to be paid.
Full payment is made when the contract has been signed at the time you pick up your car and roof box, and a credit card number is needed for insurance purposes, regardless of payment method.

Do you offer an emergency breakdown assistance?

Yes, we offer a free 24/7 breakdown assistance service for all of our customers. Just call our number +354 537-6050, and we will find a solution quickly.

Can I cancel my reservation?

Yes, you can cancel your reservation at any time. There is no cancellation fee for cancellations made at least 14 days in advance of your pick-up time. However, If the lessee does not show up at the start of the rental period, and has not contacted Camping Iceland to report any changes to the time schedule, Camping Iceland reserves the right to charge the credit card for the total rental fee.

Is it always possible to go camping in Iceland?

Yes, it is more than possible to go Camping in Iceland during the summer. People go camp in Iceland all year. However winter camping requires additional equipment.
Unlike popular believes Iceland just isn’t that cold. Iceland has a maritime climate which minimizes temperature swings, and in addition Iceland is granted the privilege of hot air coming in on the Golf Stream. Iceland has over 200 campsites, the early birds open in the beginning of May and the latest close at the end of September.
The average summer temperatures in the capital, Reykjavik, are around around 11°C, with average highs of 24.3°C/76°F in July. The north and east of the country are normally the warmest during summer. Snow is not as common in Iceland as you’d think and only falls intermittently in Reykjavik. Snow is more frequently seen in the North, but almost only in winter.

What campsites are included in the camping card?

You can find the name and location of the 41 campsites included in the Camping card. See www.campingcard.is
The camping card is valid for two adults and up to four children to the age of 16. Please note that you may be required to pay a special nightly tax at some campsites.

Where can I find a campsite?

There are over 200 equipped campsites around Iceland, you can find information about most of them on the following websites:
www.tjalda.is
www.campingcard.is
en.camping.info/iceland/campsite

What can I expect at the campsites?

Iceland has over 200 campsites that are spread across the country. You can always be pretty sure you’ll find a good campsite nearby.
Once at a campsite, you can expect to find electrical hook-ups, running (drinkable) water and restrooms. Most campsites also have a playground for kids, and a communal charcoal grill (charcoals not provided). Most campsites are open plan and therefore allow campers to choose the spot of their fancy, so make sure you have a good look around before you pitch your tent.

Is it true that you can camp anywhere in Iceland?

In general, travelers are allowed to encamp on campgrounds and designated rest areas. A parking space by the side of the road is not a rest area unless it is marked as such. It is not allowed on privately owned land, protected areas, and on cultivated land. And yes, a field of grass qualifies as cultivated land. There landowners harvest grass to feed the livestock over winter. You also have to be careful and considerate, when choosing a place to stop for hikes, as Icelandic roads don't have wide "shoulders". So stay away from blind turns, hills, or other places where stopping a vehicle can cause danger or inconvenience to others, or yourself.
And remember to think of bathroom solutions before turning in for the night. Organic or not, no-one likes finding human waste, and littering is a crime subject to high fines.

Concerning Iceland Is it safe to go camping in Iceland?

Iceland is very safe. It is in fact one of the safest countries in the world, as well as being the most developed country in the world according to the UN.